7 Generative AI Startups You Should Keep an Eye On
The article highlights seven generative AI startups to watch, including Anthropic, Glean, Soundraw, Observe.AI, Synthesia, Veesual AI, and Stability AI. These companies are leveraging AI and machine learning to create innovative products and services in areas such as responsible AI systems, workplace search, music generation, contact center solutions, video production, virtual try-on experiences for fashion, and open-source generative intelligence.
Observe.ai debuts large language model optimized for contact center tasks
Observe.ai, a venture-backed developer of contact center software, has launched a large language model optimized for customer service tasks. The model, referred to as the Contact Center LLM, powers a new set of automation features called the Generative AI Suite. The company claims its model can perform customer sentiment analysis up to 35% more accurately than other AI systems and can be trained on custom datasets to further improve accuracy.