genesys.comEnterprise SoftwareFounded: 1990Funding to Date: $3B
Genesys is a cloud call center software that uses AI technologies to help organizations deliver personalized customer experiences while improving employee engagement and productivity. Genesys works across multiple industries, such as retail, financial services, government, and healthcare. This company was founded in 1990 by Gregory Shenkman and Alec Miloslavsky and is headquartered in Daly City, California. Their vision is to create experiences rooted in empathy and to build trust and earn loyalty.