Talkdesk Stock

talkdesk.comEnterprise Software / Business OperationsFounded: 2011Funding to Date: $489.42MM

Talkdesk is a cloud-based call center offering automated customer experience (CX) through integrations with a business's existing CX platforms. Using Talkdesk, call center agents can access existing customer data. Talkdesk was founded in 2011 by Tiago Paiva and Cristina Fonseca and is headquartered in San Francisco, CA.

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Management Team

Tiago Paiva
Co-Founder, Chief Executive Officer, President & Board Member
Bill Welch
President & Chief Operating Officer
Andrew Dobrov
Chief Customer Officer
Jeff Haslem
Chief Information Officer
David Middler
Chief Legal Officer
Kathie Johnson
Chief Marketing Officer
Shane Evans
Chief Revenue Officer
Charanya Kannan
Chief Product, Engineering, and Customer Officer

Board Members

Jason Lemkin JD
Storm Ventures

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News Highlights

Lumen Partners with Talkdesk to Scale Up Cloud-Based Solutions for Contact Centers
Lumen Technologies and Talkdesk are teaming up to expand customers’ CCaaS options, as Talkdesk is now part of Lumen’s portfolio of CCaaS solutions.
Businesses Eye Investments in ‘Unified Customer Engagement’ Tech
In Talkdesk’s latest research on customer engagement, retailers and brands are moving from cost cuts to making investments aimed at creating more “unified engagements” with shoppers.
Talkdesk Announces Appointment of Its First Chief Information Officer
Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced Jeff Haslem has joined the Talkdesk executive leadership team as the company’s first chief information officer (CIO).
Updated on: Sep 23, 2023