Cresta Stock

cresta.comEnterprise Software / Business OperationsFounded: 2017Funding to Date: $157.63MM

Cresta, founded in 2017, is a San Francisco-based company that specializes in developing an innovative call center platform that incorporates Artificial Intelligence (AI) to enhance customer experiences. The platform serves as a central hub of intelligence for call centers and offers real-time coaching to agents for delivering exceptional customer service. The company's technology is designed to help businesses improve their customer support services by leveraging data analytics and AI-driven insights.

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Management Team

S. Zayd Enam
Co-Founder, Chief Executive Officer & President
Tim Shi
Co-Founder & Chief Technology Officer
Michael Parker
Chief Marketing Officer
Sebastian Thrun Ph.D

Board Members

Benjamin Horowitz
Andreessen Horowitz
Carl Eschenbach
Sequoia Capital
Saam Motamedi
Greylock Partners

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News Highlights

Cresta Appoints Former Google-exec Ping Wu as CEO to Propel Generative AI Offerings
Cresta, a leading provider of Generative AI for the contact center, today announced the appointment of former Google AI executive Ping Wu as CEO. Wu succeeds Cresta co-founder Zayd Enam who recently stepped down to take on an advisory role following a record-breaking fourth quarter. Wu has been working with Cresta since 2021 and was most recently serving as the interim CEO.
Cresta Wins Five9 VoiceStream Innovation Partner of the Year Award
Cresta, the leader in real-time intelligence for the contact center, has been named VoiceStream Innovation Partner of the Year by Five9, a leading provider of the intelligent cloud contact center.
Zoom partners with Cresta to Deliver AI-Driven Real-Time Intelligence for the Contact Center
Cresta announced the availability of an integration between Cresta and Zoom Video Communications, Inc. With this integration, Zoom Contact Center customers now have the ability to deploy real-time voice integration in their contact center using Cresta's advanced AI-driven, real-time intelligence layer.
Updated on: Sep 21, 2023