Founded in 2000 with international headquarters in Dublin and U.S. headquarters in Miami, Florida, Kaseya is a provider of IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations meant to allow for MSPs to focus on other aspects of their service and for internal IT to streamline their processes and drive significant business efficiencies.

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Team

Management Team

Fred Voccola
Chief Executive Officer
Joe Smolarski
Chief Operating Officer
Kathy Wagner
Chief Financial Officer
Jason Manar
Chief Information Security Officer
CJ Wimley
President & Chief Customer Officer
Paul Farr
Chief Product Officer

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Kaseya, a unified IT and security software provider, has introduced new service offerings aimed at helping Managed Service Providers (MSPs) and Small and Medium-sized Businesses (SMBs) to outsource IT tickets and enhance marketing execution. The company's new services, Kaseya Help Desk Services and Powered Services Pro 2.0, were unveiled at the DattoCon event in Miami. The former facilitates the outsourcing of daily IT tickets, while the latter is a marketing blueprint and automation platform.
Kaseya CEO Fred Voccola addressed partner frustrations regarding billing issues at DattoCon. Voccola acknowledged the company made mistakes during integration processes, resulting in billing issues for 8% of partners. This percentage has reportedly dropped to 2% and is expected to further decrease to 1% by the end of the month. Voccola also announced new capabilities for IT Complete, including Cooper Bots, Flexspend for backup program, and secure payments.
Kaseya, a Miami-based technology network management company, is on a hiring spree, recruiting 100 employees per month. The company, known for purchasing the naming rights to the Miami Heat's downtown arena for $117 million, plans to create 3,400 full-time jobs over the next three years. Kaseya, which moved its headquarters to Brickell in 2018, will receive up to $4.56 million in incentives from Miami-Dade County if it fulfills this job creation commitment.
Updated on: Jul 26, 2024

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