Gainsight was founded in 2009 by Jim Eberlin, Nick Mehta, and Sreedhar Peddineni. In 2020, Vista Equity Partners finalized a majority investment of the company for $1.1 billion. While Gainsight has not publicly discussed its intentions to participate in an IPO, CEO Mehta remains optimistic about the deal, saying that he believes Gainsight is "just getting started with customer success, so we wanted the right partner for the long term and we’re excited to work with Vista on the next phase of our journey.” These comments should not be interpreted to mean that the company is formally pursuing or foregoing an IPO.
Gainsight is a customer experience software platform, offering a suite of solutions that allow B2B and B2C businesses to optimize their customer-facing operations. The company acquired Aptrinsic and inSided, a pair of customer service software platforms. Gainsight has raised more than $150 million in venture capital funding from investors including Lightspeed Venture Partners, Battery Ventures Growth Capital, Bain Capital Ventures, Bessemer Venture Partners, Salesforce Ventures, Insight Venture Partners, and Cisco.
Funding Date | Share Class | Amount Raised | Price per Share | Post-Money Valuation | Key Investors | |
---|---|---|---|---|---|---|
05/09/2017 | Series E | $51.5MM | $xx.xx | $509.66MM | Lightspeed Venture Partners, Battery Ventures, Bain Capital Ventures, Bessemer Venture Partners, Salesforce Ventures, Insight Venture Partners, Cisco Investments | |
Price per Share
$xx.xx
Shares Outstanding
13,779,621
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
8.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Lightspeed Venture Partners, Battery Ventures, Bain Capital Ventures, Bessemer Venture Partners, Salesforce Ventures, Insight Venture Partners, Cisco Investments
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11/12/2015 | Series D | $51.7MM | $xx.xx | $357.05MM | Insight Venture Partners, Synapse Partners, Battery Ventures, Bessemer Venture Partners, Lightspeed India Partners Advisors, Salesforce Ventures, Summit Partners | |
Price per Share
$xx.xx
Shares Outstanding
17,358,777
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
8.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Insight Venture Partners, Synapse Partners, Battery Ventures, Bessemer Venture Partners, Lightspeed India Partners Advisors, Salesforce Ventures, Summit Partners
|
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10/10/2014 | Series C | $25.65MM | $xx.xx | $195.19MM | Bessemer Venture Partners, Lightspeed Venture Partners | |
Price per Share
$xx.xx
Shares Outstanding
13,390,571
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
8.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Bessemer Venture Partners, Lightspeed Venture Partners
|
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03/24/2014 | Series B | $21.39MM | $xx.xx | $87.36MM | Bain Capital Ventures, Salesforce Ventures, Battery Ventures, Summit Partners | |
Price per Share
$xx.xx
Shares Outstanding
21,674,541
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
8.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Bain Capital Ventures, Salesforce Ventures, Battery Ventures, Summit Partners
|
||||||
04/15/2013 | Series A-2 | $3MM | $xx.xx | $22.87MM | Battery Ventures, Silicon Valley Bank, Summit Partners | |
Price per Share
$xx.xx
Shares Outstanding
9,085,402
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
8.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Battery Ventures, Silicon Valley Bank, Summit Partners
|
||||||
04/15/2013 | Series A-1 | $3.9MM | $xx.xx | $14.4MM | Undisclosed investors | |
Price per Share
$xx.xx
Shares Outstanding
16,285,440
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
8.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Undisclosed investors
|
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01/31/2013 | Series 5 | $1.39MM | $xx.xx | $11.85MM | Undisclosed investors | |
Price per Share
$xx.xx
Shares Outstanding
5,147,500
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
6.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Undisclosed investors
|
||||||
09/25/2012 | Series 4 | $300,006 | $xx.xx | $4.86MM | Cultivation Capital | |
Price per Share
$xx.xx
Shares Outstanding
2,390,200
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
6.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Cultivation Capital
|
||||||
01/24/2012 | Series 3 | $170,015 | $xx.xx | $3.96MM | Undisclosed investors | |
Price per Share
$xx.xx
Shares Outstanding
1,560,400
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
6.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Undisclosed investors
|
||||||
12/22/2011 | Series 2 | $100,000 | $xx.xx | $3.51MM | Capital Innovators | |
Price per Share
$xx.xx
Shares Outstanding
992,400
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
6.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Capital Innovators
|
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09/02/2010 | Series 1 | $100,000 | $xx.xx | $1.67MM | Undisclosed investors | |
Price per Share
$xx.xx
Shares Outstanding
2,024,200
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
6.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Undisclosed investors
|