www.gladly.comEnterprise Software / Communication & Collaboration softwareFounded: 2014Funding to Date: $767.48MM
Gladly is a customer service software allowing agents to personalize communication with customers seamlessly across channels. The company differentiate itself by being people-centered and not ticket centered.
Funding Date | Share Class | Amount Raised | Price per Share | Post-Money Valuation | Key Investors | |
---|---|---|---|---|---|---|
09/26/2024 | Series F | $40MM | $xx.xx | $415.36MM | AXA Venture Partners | |
Price per Share
$xx.xx
Shares Outstanding
16,285,319
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
800.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
AXA Venture Partners
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03/08/2023 | Series E-1 | $2.9MM | $xx.xx | $260.42MM | Undisclosed Investors | |
Price per Share
$xx.xx
Shares Outstanding
1,643,359
Liquidation Pref Order
2
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
800.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Undisclosed Investors
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12/14/2022 | Series E | $55MM | $xx.xx | $241.08MM | Riverwood Capital, Greylock, GGV, NEA, Glynn Partners | |
Price per Share
$xx.xx
Shares Outstanding
31,172,070
Liquidation Pref Order
1
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
800.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Riverwood Capital, Greylock, GGV, NEA, Glynn Partners
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01/29/2019 | Series D | $50MM | $xx.xx | $451.02MM | Future Fund, Glynn Capital, Greylock, GGV Capital, New Enterprise Associates | |
Price per Share
$xx.xx
Shares Outstanding
7,680,728
Liquidation Pref Order
2
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.3x
Dividend Rate
800.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Future Fund, Glynn Capital, Greylock, GGV Capital, New Enterprise Associates
|
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04/20/2017 | Series C | $36.35MM | $xx.xx | $234.99MM | Greylock, New Enterprise Associates, GGV Capital | |
Price per Share
$xx.xx
Shares Outstanding
10,292,516
Liquidation Pref Order
2
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.2x
Dividend Rate
800.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Greylock, New Enterprise Associates, GGV Capital
|
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06/21/2016 | Series A | $12MM | $xx.xx | $30MM | Undisclosed Investors | |
Price per Share
$xx.xx
Shares Outstanding
16,196,511
Liquidation Pref Order
2
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
800.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Undisclosed Investors
|
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05/25/2016 | Series B | $14.96MM | $xx.xx | $77.86MM | Greylock, New Enterprise Associates | |
Price per Share
$xx.xx
Shares Outstanding
10,108,735
Liquidation Pref Order
2
Liquidation Pref As Multiplier
1.0x
Conversion Ratio
1.0x
Dividend Rate
800.0%
Cumulative
Non-cumulative
Participating
Non-participating
Participation Cap
N/A
Key Investors
Greylock, New Enterprise Associates
|